Keramika.bg is committed to protecting your personal data. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is collected and used.
The Privacy Policy regarding personal data protection is based on Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter referred to as the “Regulation”).
Your data is collected for the following purposes:
• Enabling the personalization of your access to the system.
• Allowing keramika.bg to respond to your inquiries and provide you with information.
• Generating anonymous statistical data on website usage.
• Providing services.
• Updating subscription services.
• Providing customer support (we may collect additional information from you in order to investigate and respond to your support questions).
• Analyzing the characteristics of our customers in order to understand customer and market needs, design new products and services, as well as for marketing communications. The collected personal data is processed in accordance with the rules described in the Regulation. The data will be used only for the above-mentioned purposes by keramika.bg, its employees and contractors, and for the purpose of improving the service.
The responsible party controlling the processing of this data is keramika.bg. The responsible party controlling the processing of personal data is keramika.bg. If you have any questions regarding the processing of your personal data, you can send an email to office@keramika.bg
Employees of keramika.bg who have access to personal information are obligated to protect that information in a manner consistent with this Privacy Policy, for example by not using the information for any purpose other than to perform the services they carry out for the client.
Only specific and duly authorized employees of keramika.bg have access to the data through their user ID and personal password in specific systems. The data processor responsible for processing this data is:
• For marketing purposes — trusted companies providing marketing tools with whom we have entered into contracts.
• Contact Us, Contacts – business email, company name, company representative name.
• Subscribe to our newsletter – email address.
• GDPR Compliance – company name, company email, company phone number, company representative name.
We will retain personal, customer and business information for as long as it is necessary for the purposes of:
• Providing products, services and information that you or your organization have requested.
• Communicating with you regarding an inquiry you have sent us.
• Managing the preferences you have made and the rights you have exercised under this Privacy Policy.
You have the right to request a copy of your personal data at any time in order to verify the accuracy of the stored information and/or to correct or update that information. You may also request that your personal information be completely deleted, provided that no inquiry to us is currently in progress. We will make reasonable efforts to provide you with reasonable access to all your personal data that we maintain within 30 days of receiving your access request. You can unsubscribe from receiving messages at any time by sending a notice to office@keramika.bg or by using the link in the messages. To protect your privacy and security, we will take reasonable steps to verify your identity before providing the requested personal data information.
If you wish to access, delete (in certain cases) or correct your personal information, please contact: The responsible party in charge of processing this data by email: office@keramika.bg. Complaints in the event of a dispute may be sent to the data protection officer of keramika.bg (email: office@keramika.bg). If you submit a privacy-related complaint, we will collect your name and/or company name, the name of the person associated with the complaint, email, location and the data that gave rise to your complaint. We will use the information you provide to investigate your complaint and send a response once your complaint has been reviewed.
Cookies are small pieces of information that a website stores on your computer or mobile device when you visit a site. They allow the server to collect information from the browser, so as to avoid re-entry when you return to the site or browse from one page to another.
Our website uses cookies to improve the quality of the services offered. We use session cookies, persistent cookies and third-party cookies (partners) for the following purposes:
• Recognizing new or returning customers.
• Remembering your preferred display settings, such as contrast color settings or font size.
• Remembering whether you have already responded to a pop-up window (so as not to be asked again).
• Remembering whether consent has been given (or not) for the use of cookies on this site.
• Anonymously collecting statistical data on how and which videos you have visited.
• Sending advertisements that are most relevant to you and best match your interests. Cookies are also used to limit the number of times an advertisement is displayed and to measure the effectiveness of an advertising campaign.
• Collecting reliable information about site usage, which allows us to measure how well the site meets the needs of its users and to make any necessary improvements.
• Analysis of which pages you visit and what user privacy tools you use.
Enabling these cookies is not strictly necessary for the basic functions of the website to work, but will provide you with a better browsing experience. You can however delete or block these cookies at any time, but if you do so, some features of this site may not function as intended.
Please note that some cookies may be placed by a third-party service provider who performs some of these functions on our behalf.
The information related to cookies is not used to identify you personally and the collected data is kept under our control. These cookies are not used for any purposes other than those described here.
You can control and/or delete cookies as you wish. You can delete or block all cookies already on your computer, but if you do so, some features of this site may not function as intended and you may need to manually adjust some settings each time you visit a site. You can easily accept or reject cookies on this site by selecting one of the following options:
We work with third parties to track your activity on our website in order to improve our marketing efforts and provide you with advertising based on your visit. If you do not want information to be collected and used for remarketing purposes, you can opt out by selecting
* You can only opt out of persistent cookies that are not strictly necessary.
We may provide your personal information, customer information or business information to companies providing services in support of our business activities, such as website analytics or customer service. These companies are only permitted to use your personal information, customer information or business information to the extent necessary to provide these services to us.
We will share your personal information, customer information or business information with third parties only in the ways described in this privacy policy. We do not sell your personal information to third parties.
